Our insights __ Case studies

Engaging investors in ESG matters

Client – Santander Bank

Challenge and approach

Santander UK has been producing sustainability reports for many years. One of the key audiences for these reports is the investor community and in 2019 Santander approached us to help it develop an ESG-focused supplement to help communicate its narrative, strategy and results in a succinct and focused way.

The starting point was developing a strategic framework that brought together Santander’s purpose, sustainability pillars, commitments, key material topics, and its commitment to the UN SDGs. The framework helped to connect these elements in an easy-to-follow and understand format to help engage key audiences. The ESG Supplement is a streamlined publication that represents a summary of performance data put into the right strategic context.

Results

The ESG Supplement and the process of its development empowered the Santander team to lead a different type of conversation with its investors – a conversation based on strategic direction, key material issues and performance on these against selected metrics. The focus on impact and results achieved is today central to this dialogue.

Our deliverables

  • Sustainability reporting & KPI development
  • Reporting regulations & frameworks
  • Data insights
  • Investor & market trends and insights

MORE CASE STUDIES

  • The Rewear Edit

    Vanish

    With 350,000 tonnes of clothing going into landfill every year and new research from Vanish showing 64% of…

    Read more
  • Developing a sustainability strategy with circular economy at its core

    MADE

    We worked with online retailer, MADE.com, to devise and develop its sustainability strategy...

    Read more
  • Central Office for Public Interest

    Air Pollution Index

    Awareness of Air Pollution among Londoners was high, but the Central Office for Public Interest (COPI) uncovered that…

    Read more

Our insights

Meet some of our team

  • Caro Ruttledge
    Caro Ruttledge

    Head of People Change

    Gate One
  • Andrew Roberts
    Andrew Roberts

    Head of Campaigns

    H/Advisors
  • Tony Mattson
    Tony Mattson

    Head of Strategy

    Havas Media
x